Southtowns Record

GOING PLACES USER MANUAL

Government
Town of Aurora
Board
Town Board
Meeting
Jun 16, 2026
Kind
Other
Topics
Public safety, Budget and taxes, Housing

Original document

Same meeting

Text · page 58 of 130

Read the whole document on one page (all 130 pages, each with its own heading)

3. When a client calls for a return ride pickup, you will find the client and click on their
  pickup time, and this will allow you to set the time they called for return while also
  sending a notification to the driver that the client is ready.

  4. If a client calls to cancel a trip or no shows at the door, we can cancel a trip through
  the Routing Box Software. The trip(s) will be crossed on your screen after selecting
  cancel or no show

57 | P a g e – E r i e C o u n t y G o i n g P l a c e s P o l i c y a n d P r o c e d u r e