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TABLE OF CONTENTS A. Program Description and Services ..................................................................... 42 B. Erie County Department for the Aging Title VI Plan .......................................... 43 B1. Erie County Department for the Aging TITLE VI Policy ...........................................44 B2. Title VI Public Notice ...................................................................................................44 B3. Title VI Complaint Procedures and Complaint Form....................................................46 B4. Transit Related Title VI, Complaints, Investigations and Lawsuits ...............................48 B5. Public Involvement Process ........................................................................................49 B6. Language Assistance Plan..........................................................................................51 B7. Minority Representation on Advisory Boards...............................................................53 B8. Recordkeeping and Reporting ....................................................................................54 B9. Plan and Policy Review ..............................................................................................54 B10. Facility Location Equity Analysis .................................................................................55 C. List of Appendices............................................................................................ A-85 C1. Documentation of Board Approval ............................. A-Error! Bookmark not defined. C2. Title VI Complaint Form ............................................. A-Error! Bookmark not defined. C3. Letter Acknowledging Receipt of Complaint ............... A-Error! Bookmark not defined. C4. Title VI Complaint Letter of Closure ........................... A-Error! Bookmark not defined. C5. Title VI Complaint Letter of Finding ............................ A-Error! Bookmark not defined. C6. Title VI Notice to the Public ........................................ A-Error! Bookmark not defined. 69 | P a g e – E r i e C o u n t y G o i n g P l a c e s P o l i c y a n d P r o c e d u r e