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FOR IMMEDIATE RELEASE September 2, 2026 NYSEG and RG&E Crews Make Major Progress Following Overnight Storm More than 78,000 customers affected by outages caused by storm Crews working to restore power to remaining 16,000 customers without service BINGHAMTON, N.Y. — September 3, 2026 | 9:30 a.m. — Crews for New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) have restored power to more than 60,000 customers affected by Wednesday’s thunderstorm. More than 78,000 customers had their service interrupted by this storm. This includes more than 38,000 RG&E customers, with the most significant impacts in RG&E's Central Division, which includes Monroe and Orleans counties, and Fillmore Division, which includes Allegany, Genesee, Livingston, and Wyoming counties. Approximately 40,000 NYSEG customers were affected. The Company’s Geneva Division, which includes Ontario, Wayne, Seneca, and Yates counties, were most significantly impacted. NYSEG's Lancaster Division, which includes Cattaraugus, Chautauqua, and Erie Counties, and Hornell Division, which includes Allegany, Cattaraugus, Steuben, and Wyoming Counties, were also affected. Approximately 16,000 customers are without power, with the most significant impacts in NYSEG’s Geneva Division and RG&E’s Central and Fillmore divisions. Restoration efforts will continue until all customers have their power restored. NYSEG and RG&E urge customers to remain away from storm debris as it may contain downed wires or other damaged equipment. Customers should assume all downed wires are energized and dangerous and should be reported by calling NYSEG’s emergency line at 1.800.572.1131. RG&E’s line at 1.800.743.1701 or contacting 911. Outage Information: Sign-up for Outage Alerts to receive updates automatically by phone, text or e-mail as the Companies updates the status of the restoration process in their area. Customers can sign up for outage alerts by visiting here for NYSEG and here for RG&E. Customers can use the NYSEG or RG&E mobile app to report and check the status of outages. To download the application, customers should search “Avangrid” in the Apple or Android app stores and select “NYSEG” or “RG&E.” The application is free to download.