Southtowns Record

Eden Central School District – Capital Project Management (2024M-83) (full text)

Eden Central School District 17 pages

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Eden Central School District Capital Project Management 2024M-83 l October 2024 Division of Local Government and School Accountability

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Contents Report Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Capital Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 How Should a Board and Officials Properly Oversee and Manage Capital Projects?. . . . 2 Officials Could Be More Transparent When Presenting Project Details to the Public. . . . 3 The Board Did Not Approve Change Orders and Officials Did Not Seek Competition for Change Order Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Officials Did Not Ensure Change Order Applications Were Submitted in a Timely Manner or Ensure Change Order Work Was Approved . . . . . . . . . . . . . . . . . . . 7 Officials Did Not Seek Competition for Professional Services. . . . . . . . . . . . . . . . 8 What Do We Recommend? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Appendix A – Response From District Officials . . . . . . . . . . . . . . . . . . . . . . 10 Appendix B – OSC Comment on the District’s Response. . . . . . . . . . . . . . . . . 12 Appendix C – Audit Methodology and Standards . . . . . . . . . . . . . . . . . . . . . 13 Appendix D – Resources and Services. . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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Report Highlights Eden Central School District Audit Objective Audit Period Determine whether the Eden Central School District (District) Board of Education (Board) and October 14, 2020 – March 15, 2024 District officials provided sufficient oversight of and managed the District’s 2022 capital project (project) Background in a transparent manner. The District serves the Towns of Boston, Concord, Eden, Evans and North Collins Key Findings in Erie County. The Board and District officials did not provide The Board is responsible for managing adequate oversight or manage the project in a and controlling the District’s financial and transparent manner. We determined that: educational affairs. The Superintendent l $545,538 of additional work was not included of Schools (Superintendent) is the in the project proposition or subsequently District’s chief executive officer and is communicated to voters. As a result, voters responsible for the District’s day-to-day were not afforded the opportunity to approve or management. reject the additional work. The Director of Finance (Director) l Officials did not seek competition for $3.2 is responsible for administering and million paid for change order work and supervising the District’s financial professional services. Therefore, officials may activities. The Superintendent of have paid more than if the work was awarded Buildings and Grounds (Building through a competitive process. Superintendent) is responsible for directing and supervising the District’s l The Board did not review and approve any of facilities operations, including capital the 108 project change orders totaling $1.4 projects and the construction manager. million, and officials did not submit change However, the Board is ultimately orders to the New York State Education responsible for overseeing and managing Department (SED) in a timely manner for the District’s capital projects. approval. Quick Facts Recommendations Project Budget $15.9 million The audit report includes eight recommendations Original Contracts $14.6 million to help District officials improve their oversight and Change Orders (Net) $1.2 million management of capital projects. Added Work Not Included $545,538 in Original Plans District officials generally agreed with our findings and recommendations and indicated they would take corrective action. Appendix B includes our comment on an issue raised in the District’s response. Of f ic e of t he New York State Comptroller 1

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Capital Project Management In December 2020, the District’s voters approved a two-part capital improvement project with an estimated maximum cost of $15.9 million. The project’s scope included transitioning the combination middle school/high school (middle/high school) to the electrical grid;1 renovating classrooms, parking lots and tennis courts; upgrading lighting in various locations; and replacing the bus garage roof and windows, sidewalks and auditorium lighting at various District buildings. The District financed the project using long-term debt and approximately $3.3 million from its capital reserve fund. A significant portion of the capital improvement costs were eligible for reimbursement through State building aid. The Board hired a construction management firm (construction manager) to oversee the project. The Superintendent and Director told us that the project was substantially completed in December 2023. How Should a Board and Officials Properly Oversee and Manage Capital Projects? A school district (district) board of education (board) and district officials should present proposed capital projects to the public in a transparent manner. To make an informed decision, voters must have a sufficiently detailed description of a project’s scope, which includes a thorough description of the estimated costs, type of work to be completed, furnishings and equipment to be purchased, where the work will be performed and information regarding how the district will pay for the project. The board should monitor progress and approve necessary changes to ensure a capital project is completed in a cost-effective manner. With any construction undertaking, changes or amendments to the project likely will occur because certain variables may not be known at the start of a capital project. In the case of a capital improvement project, change orders typically are formal construction contract modifications, which are agreed upon by district officials and the contractor, that authorize changes to a project’s scope, cost or estimated completion time. However, before entering into and approving a change order, the board and district officials must ensure that the change order complies with procurement requirements, including the district’s procurement policies. Goods and services that are not required by law to be competitively bid, such as professional services, must be procured in a manner that: l Helps ensure the prudent and economical use of public money. l Is in the taxpayers’ best interest. l Facilitates the acquisition of goods and services of maximum quality at the lowest possible cost under the circumstances. l Guards against favoritism, improvidence, extravagance, fraud and abuse. New York State General Municipal Law (GML) generally requires the board to competitively bid purchase contracts exceeding $20,000 and public works contracts involving expenditures that exceed 1 The District had a co-generation facility in operation since 1999 that allowed the District to produce its own electricity using natural gas. Anticipated renovations include disconnecting the middle/high school building from the co-generation facility, connecting the building to the electrical grid and decommissioning the co-generation facility. 2 Of f ic e of t he New York State Comptroller

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$35,000.2 If an original construction contract is subject to competitive bidding and district officials and a contractor are considering adding work that materially varies from the original contract specifications, then officials should subject the additional work to a competitive process. By doing so, unsuccessful bidders and potential additional vendors are given the opportunity to compete on the additional work. When determining whether the competitive bidding dollar threshold will be exceeded, the board must consider the aggregate amount reasonably expected to be spent on all purchases that are similar or essentially interchangeable within a 12-month period, commencing on the date of purchase, whether the purchases are from a single vendor or multiple vendors. If, in the aggregate, the purchase contract or contract for public work exceeds the dollar threshold, competitive bidding is required. Purchase contracts or public works contracts may not be artificially divided by making a series of purchases for lesser amounts to avoid procurement requirements. Because the board authorizes construction contracts, it also should review and approve proposed changes to the contracts. Change orders should be presented to the board for approval in a timely manner and reviewed promptly to ensure each change order is formally approved before any additional work is started. All change orders should be properly approved by district officials, including the board president, as required by SED. In the interest of transparency, the board should document its review and approval of change orders in its meeting minutes. SED requires certain additional reporting on change orders that exceed the statutory competitive bidding threshold of $35,000. In these cases, on the change order certification, the district must include an explanation of why it is in the best interest of the district and the public to award a change order instead of placing the work out for public bid. Change orders should be limited to those items needed to implement the project that was originally proposed by the district and approved by district voters and the SED Commissioner. Change orders for work not included in the original plans and specifications might not be approved by SED and, consequently, might not be eligible for building aid. Therefore, it is a best practice for districts to consult with SED before seeking approval for large change orders. Officials Could Be More Transparent When Presenting Project Details to the Public We identified instances where the Board and District officials could have been more transparent when presenting the project’s scope to the public. While the project’s total costs are not expected to exceed the voter-approved budget of $15.9 million, officials had an opportunity to complete the project for less than the approved amount. However, officials completed additional work, adjusted the project’s scope and did not inform the voters of the choices they made. The District mailed a newsletter to residents that contained a general description of the work to be completed, and the project proposition was included in the Board’s meeting minutes. The proposition included a list of items to be completed and description of how the project would be funded. It also 2 GML, Section 103 Of f ic e of t he New York State Comptroller 3

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indicated specific additional work that could be completed within the project’s approved cost. For example, the proposition stated that “if the budget allows after receiving construction bids, or if other items are identified, additional similar renovations, upgrades, and improvements (such as priority LED lighting installations) could be undertaken.” Ultimately, officials did not provide voters and residents with a detailed plan that fully described the additional work added to the project and did not present or discuss the additional work being planned in a public Board meeting before they authorized the work. Also, while the adopted proposition stated that “no material change shall be made in the overall scope and nature of the Proposition No. 1 Project,” the Superintendent and Director canceled the bus garage roof replacement totaling $239,156 without informing the Board or voters and without explaining the project modification. The Superintendent and Director told us that they canceled the bus garage roof replacement because of the mandate to convert the District’s bus fleet to electric buses, which are larger than the District’s current buses and would not fit in the existing bus garage. Two Board members and the Board President were unaware of this project change and could not recall a meeting during which the cancellation of the bus garage roof replacement was presented or discussed. As of December 2023, the District approved Figure 1: Additional Work Not Included in the additional construction contracts and change Original Project Plans orders totaling $545,538 for items that were Domestic water and pool heater not listed or described in the original project replacement $392,945 proposition. Specifically, $434,575 was related Water line replacement $41,630 to additional work that was not included in the Total $434,575 original project plans or submitted as part of the original project application to SED (Figure 1). The remaining $110,963 was presented Figure 2: Change Orders for Work Not Included in as change orders to existing contracts for Original Project Plans additional work that was not included in the Middle/High School original project plans (Figure 2). Future scoreboard $37,215 The Board President and Superintendent Install return line for domestic water heater 17,652 told us that while the project was ongoing, Pool piping modification 16,476 they determined there would be excess Replace crosswalk signs 12,557 funds and, therefore, planned to complete Upgrade perimeter fencing to black vinyl 4,937 additional work. However, we determined Total $88,837 that excess funds were available because Elementary School officials rejected a portion of the original Display case modification $2,737 proposition work totaling $575,250 in Total $2,737 2021. The rejected work included the bus garage roof replacement and sidewalk Grover L. Priess Primary School renovation at the elementary school. The Install tile carpet $16,127 Superintendent, Director, three Board Emergency switch module for gymnasium 2,662 members and the Board President told us Install fence gate 600 that the changes were never presented to Total $19,389 the Board for discussion or approval at a Grand Total $110,963 Board meeting. 4 Of f ic e of t he New York State Comptroller

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SED allows districts to prepare a shopping list of desired items in their original plans and specifications as added alternatives, in the event that appropriations remain at the end of a project. However, alternative items should be included in propositions submitted for voter approval. We question why District officials did not include a list of alternate “wish list” items that could have potentially been completed within the project’s scope and budget. The Superintendent could not explain why a “wish list” was not included in the proposition. Presenting a “wish list” of alternates would have promoted transparency and afforded voters an opportunity to voice an opinion on desired project additions. By not providing this information to District voters and residents, District officials did not present the District’s project plan, including alternate work that could be completed, to the public in a transparent manner. The Board Did Not Approve Change Orders and Officials Did Not Seek Competition for Change Order Work The Superintendent and former Building Superintendent authorized 108 change orders totaling approximately $1.2 million3 that were presented as modifications to the original construction contracts previously awarded pursuant to competitive bidding. None of the change orders were presented to the Board for review and approval or documented in the Board’s meeting minutes. In addition, 57 of the 108 change orders were subject to competitive pricing but were approved and awarded to existing project contractors without seeking competition. The remaining 51 change orders were under the competitive pricing thresholds or were credits to the District. Although the Superintendent and the former Building Superintendent reviewed and approved change orders, the Board President did not sign any change orders, even though SED requires the Board President to sign them. The Board President told us that he was not required to sign the change orders because the Board granted the Superintendent the authorization to approve change orders of less than $35,000. Also, three Board members told us that they did not recall change orders being presented to them. The Superintendent told us that change orders were discussed at a meeting with the construction manager and architect, and that he was authorized to approve change orders of less than $35,000. However, SED does not allow this responsibility to be delegated. In addition, three of the change orders each exceeded $35,000. Furthermore, District officials did not obtain competitive pricing for the work associated with the change orders. The District’s purchasing policy requires the Director to obtain three written quotes for public works contracts that cost between $5,001 and $10,000 and to competitively bid for public works contracts costing more than $10,000. However, the Superintendent and former Building Superintendent approved 57 change orders totaling nearly $1.2 million without obtaining quotes or publicly advertising the work, even though the change 3 This is the net amount of 98 change orders totaling approximately $1.3 million that increased contract costs and 10 change orders that reduced contract costs by $107,559. Of f ic e of t he New York State Comptroller 5

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orders each or in aggregate exceeded the competitive pricing thresholds. For example, 28 change orders totaling $578,529 each exceeded the competitive pricing thresholds: 11 ranged from $5,010 to $10,000 and should have been subject to competitive quotes, and 17 ranged from $10,480 to $34,978 and should have been competitively bid according to the District’s purchasing policy. The work related to these change orders included renovations to the middle/high school library and elementary school main office and carpet installation at the Grover L. Priess Primary School. The Superintendent and the former Building Superintendent also did not consider the aggregate cost of similar work or purchases to determine whether competitive bidding or written quotes were required for 29 change orders totaling $589,456. Specifically, the Superintendent and former Building Superintendent approved each of the following 23 change orders totaling $574,955 individually, even though the change orders should have been aggregated and put out for bid in accordance with GML or the District’s purchasing policy: l Three change orders totaling $151,165 related to sidewalk renovations at the elementary school, which were submitted by the same vendor within one month. l Three change orders totaling $144,450 related to building-mounted lighting, which were submitted by the same vendor on the same day. l Four change orders totaling $105,706 related to parking lot renovations at the elementary school, which were submitted by the same vendor within two weeks. l Two change orders totaling $54,338 related to generator rental and fuel for work at the middle/high school, which were submitted by the same vendor on the same day. l Two change orders totaling $40,130 related to graphics installations at the middle/high school, which were submitted by the same vendor on the same day. l Two change orders totaling $28,973 related to adding depth to walls at the elementary school, which were submitted by two different vendors within five months. l Two change orders totaling $22,974 related to reworking glycol lines at the middle/high school, which were submitted by the same vendor within 10 months. l Two change orders totaling $15,317 related to upgrading fencing to black vinyl at the middle/high school, which were submitted by the same vendor within three months. l Three change orders totaling $11,902 related to painting classrooms at the elementary school, which were submitted by the same vendor within 10 months. When aggregated, the remaining six change orders required written quotes: two totaling $7,416 for ceiling work and four totaling $7,085 for installing interior lights. The Superintendent and former Building Superintendent approved each of these 29 change orders individually and circumvented statutory competitive bidding in some instances, and written quote requirements of the District’s purchasing policy in other instances. Rather than seeking competitive pricing, officials generally approved change orders based on quotes from contractors who were already awarded contracts for project work. Specifically, the construction manager created a proposal request (based on specifications from the architect) documenting 6 Of f ic e of t he New York State Comptroller

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the scope of the work, details of the proposed changes and instructions for contractors to submit itemized cost proposals. The construction manager then sent the proposal to specific existing project contractors, the Superintendent and former Building Superintendent. The construction manager selected specific existing project contractors based on the type of work that the contractor had already been awarded for the project. The Director told us that if she had sought quotes or bids, it may have delayed the project and resulted in additional costs. The Superintendent told us that officials did not seek bids or quotes for change orders because it would have delayed the work, and the project would not have been completed on time. The Superintendent also told us that the District did not obtain bids specifically related to one change order totaling $123,000 for sidewalks, because the Board had already publicly bid the item in December 2022. However, the Board rejected this bid nine months before the Superintendent authorized the change order in September 2023, and the Board did not approve the change order. The Superintendent told us that because the contractor agreed to the originally submitted bid price, he did not believe it was necessary to bid the work again. The Director also told us that if a change order required bids or quotes, the construction manager would take care of it. However, the Director is responsible for ensuring that officials comply with bidding requirements and the District’s purchasing policy, not the construction manager. By requesting quotes for change order work solely from specific existing project contractors, District officials did not comply with statutory requirements or the District’s purchasing policy, and the proposed prices may have been more costly than if they had been awarded through a competitive process. There are circumstances when contracts previously awarded pursuant to competitive bidding may be amended without additional competition, such as when the amendment is merely incidental. However, as a general rule, we advise officials that they should not agree to modify a contract, awarded through a competitive bidding process, in a manner that materially varies from the original specifications. To do so would place unsuccessful bidders and potential bidders at a material disadvantage because they would not have been given an opportunity to compete on the amended agreement. Instead, officials should subject the additional work to a competitive process, such as bids or written quotes, according to the competitive pricing thresholds in the District’s purchasing policy. In addition, because the Board was unaware of and did not review or approve change orders, we question how the Board could properly monitor the project’s progress and implement necessary changes to ensure the project was completed in a cost-effective manner. Furthermore, change orders, and the costs associated with them, were not documented in the Board’s meeting minutes or presented to District voters and residents. Officials Did Not Ensure Change Order Applications Were Submitted in a Timely Manner or Ensure Change Order Work Was Approved Of 108 change orders, 98 totaling nearly $1.3 million increased contract costs, and 10 change orders totaling nearly $107,559 reduced contract costs. The project work related to all 98 change orders that increased contract costs were completed before SED approved the changes. Of f ic e of t he New York State Comptroller 7

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The Superintendent told us that officials did not obtain prior SED approval because the work was within the project’s scope, and it would delay the project if the District had to wait for approval. However, the work was not within the project’s scope. Also, the Superintendent should have consulted with SED, verbally or through written communication, before completing large change orders to ensure that the work would be eligible for building aid. Furthermore, work associated with 10 change orders totaling $226,695 was completed on average 11 days before District officials approved the change orders. The Superintendent told us that the work was done before being approved because vendors did not submit their quotes in a timely manner. However, appropriate approvals should have been obtained before the work was completed, as required, to ensure the scope of the work was appropriate and met District needs. Moreover, if the Director solicited quotes from other vendors, rather than only the vendors already working on the project, the competition may have resulted in more timely quote submissions and possibly even lower prices. In addition, officials submitted change orders to SED on average 10 days after the Superintendent approved them. The Director told us that the District relied on the architect to submit the change orders in a timely manner once they were approved by the Superintendent. However, the Superintendent was responsible for ensuring that the architect submitted change order applications in a timely manner. Because the Superintendent did not ensure that proper change order approvals were obtained before the work was completed, he allowed the change order approval process to be circumvented and risked having building aid withheld. Officials Did Not Seek Competition for Professional Services While the District’s purchasing policy and procurement procedures require District officials to use a request for proposals (RFP) process when contracting for professional services, the policy and procedures do not state the dollar threshold for using the RFP process, who is responsible for requesting proposals, how many proposals should be obtained, what selection process should be used or how RFP actions should be documented. District officials did not seek competition by requesting proposals for five professional services totaling more than $2 million. Of that amount, nearly $1 million was for architectural services and $940,000 for construction management services. The three remaining professional services totaling approximately $128,000 were for legal fees, bond service and consulting services. The Director told us that the architect, construction management and bond service contracts were awarded before she was employed with the District. She also said that the District had been contracting with the architectural and construction management firms for many years. In addition, she told us that, at the Board’s reorganizational meeting, it approved the attorney who provided the legal services. However, this approval was for general legal matters and not specifically related to the project, which had a separate contract. Furthermore, the Director told us that the Board approved the consulting services at a special Board meeting. However, this approval was for a general financial consulting service unrelated to the project. 8 Of f ic e of t he New York State Comptroller

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Because District officials did not request proposals for professional services, they may have paid more than necessary. Also, officials cannot provide assurance to taxpayers that they acquired these services without favoritism. What Do We Recommend? The Board should: 1. Present future capital project plans in a more transparent manner and provide voters with detailed descriptions of the improvements to be made, including alternate “wish list” items. 2. Actively monitor District projects, including reviewing and approving all change orders. Also, the Board should include all relevant project information in its meeting minutes. 3. Update the purchasing policy and procedures to clearly state the dollar threshold for using an RFP process for professional services, who is responsible for requesting proposals, how many proposals should be obtained, what selection process should be used and how RFP actions should be documented. The Board President should: 4. Approve all change orders in accordance with SED requirements. The Board and District officials should: 5. Comply with the District’s purchasing policy and statutory requirements by carefully evaluating change orders, to help ensure similar work is appropriately aggregated, and by determining when officials should obtain bids for contracts or competitive quotes for purchases. 6. Send change order certifications to SED in a timely manner and ensure the certifications contain all required approvals. 7. Consider following SED’s best practice guidance and contact SED to discuss change orders before completing the work. 8. Comply with the District’s purchasing policy by obtaining and retaining documentation when using RFPs for professional services. Of f ic e of t he New York State Comptroller 9

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Appendix A: Response From District Officials 10 Of f ic e of t he New York State Comptroller

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See Note 1 Page 12 Of f ic e of t he New York State Comptroller 11

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Appendix B: OSC Comment on the District’s Response Note 1 The work materially varied from the original contract and exceeded the bidding threshold. The Board was required to competitively bid the additional work. 12 Of f ic e of t he New York State Comptroller

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Appendix C: Audit Methodology and Standards We conducted this audit pursuant to Article V, Section 1 of the State Constitution and the State Comptroller’s authority as set forth in Article 3 of the New York State General Municipal Law. We obtained an understanding of internal controls that we deemed significant within the context of the audit objective and assessed those controls. Information related to the scope of our work on internal controls, as well as the work performed in our audit procedures to achieve the audit objective and obtain valid audit evidence, included the following: l We interviewed District officials and Board members, and reviewed Board meeting minutes, relevant laws, District policies and SED guidance, to gain an understanding of the District’s capital project management. l We examined available bid and quote documentation to assess whether the project was procured according to District policies and applicable statutes. l We examined construction contracts, claims and change orders for adequacy and evidence of using proper methods of approvals. l We reviewed original project propositions, a newsletter sent to voters and residents, capital project applications submitted to SED and project contracts to determine the proposed work to be completed, whether sufficient information was presented to voters and whether the project’s scope was communicated clearly to District voters and residents. l We interviewed District officials to gain an understanding of the additional work added to the project’s scope. l We reviewed all change orders to assess whether the Board properly approved the orders and complied with applicable purchasing requirements and District policies. l We reviewed change order submissions to assess whether they were submitted to SED in a timely manner and whether change order work was completed before SED approved it. We conducted this performance audit in accordance with generally accepted government auditing standards (GAGAS). Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objective. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objective. The Board has the responsibility to initiate corrective action. A written corrective action plan (CAP) that addresses the findings and recommendations in this report must be prepared and provided to our office within 90 days, pursuant to Section 35 of General Municipal Law, Section 2116-a (3)(c) of New York State Education Law and Section 170.12 of the Regulations of the Commissioner of Education. To the extent practicable, implementation of the CAP must begin by the end of the next fiscal year. For more information on preparing and filing your CAP, please refer to our brochure, Responding to an OSC Audit Report, which you received with the draft audit report. The CAP should be posted on the District’s website for public review. Of f ic e of t he New York State Comptroller 13

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Appendix D: Resources and Services Regional Office Directory www.osc.ny.gov/files/local-government/pdf/regional-directory.pdf Cost-Saving Ideas – Resources, advice and assistance on cost-saving ideas www.osc.ny.gov/local-government/publications Fiscal Stress Monitoring – Resources for local government officials experiencing fiscal problems www.osc.ny.gov/local-government/fiscal-monitoring Local Government Management Guides – Series of publications that include technical information and suggested practices for local government management www.osc.ny.gov/local-government/publications Planning and Budgeting Guides – Resources for developing multiyear financial, capital, strategic and other plans www.osc.ny.gov/local-government/resources/planning-resources Protecting Sensitive Data and Other Local Government Assets – A non-technical cybersecurity guide for local government leaders www.osc.ny.gov/files/local-government/publications/pdf/cyber-security-guide.pdf Required Reporting – Information and resources for reports and forms that are filed with the Office of the State Comptroller www.osc.ny.gov/local-government/required-reporting Research Reports/Publications – Reports on major policy issues facing local governments and State policy-makers www.osc.ny.gov/local-government/publications Training – Resources for local government officials on in-person and online training opportunities on a wide range of topics www.osc.ny.gov/local-government/academy 14 Of f ic e of t he New York State Comptroller

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Contact Office of the New York State Comptroller Division of Local Government and School Accountability 110 State Street, 12th Floor, Albany, New York 12236 Tel: (518) 474-4037 • Fax: (518) 486-6479 • Email: [email protected] https://www.osc.ny.gov/local-government Local Government and School Accountability Help Line: (866) 321-8503 BUFFALO REGIONAL OFFICE – Melissa A. Myers, Chief of Municipal Audits 295 Main Street, Suite 1032 • Buffalo, New York 14203-2510 Tel (716) 847-3647 • Fax (716) 847-3643 • Email: [email protected] Serving: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming counties osc.ny.gov

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