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What Do We Recommend? The Council and Mayor should: 1. Ensure clear written policies and procedures are developed to convey the Council’s expectations for assessing and billing garbage fees in accordance with the Code, including: a. Ensuring collection fees on the assessment roll are accurate and up to date, b. Verifying only eligible properties are provided garbage services, c. Completing updates to assessments and bills accurately and in a timely manner, d. Reviewing exemption requests and making appropriate assessment and bill adjustments in a timely manner, e. Enforcing property inspections, and f. Outlining job duties of each department/individual involved in the process. 2. Provide adequate oversight to ensure garbage fees are assessed and billed in accordance with the Code and other applicable written policies and/or procedures that may be established. 3. Ensure garbage service and corresponding garbage fees comply with the Code. 4. Consult with legal counsel to determine whether incorrectly billed garbage fees should be recovered and/or refunded. The Assessor should: 5. Verify that garbage fees assessed are appropriate for the property type and in accordance with the Code and maintain supporting documentation for any variances. 6. Update garbage fees on the assessment roll upon receipt of change notifications and immediately address errors that are identified. The Treasurer should: 7. Update garbage fee bills timely upon receipt of change notifications. Of f ic e of t he New York State Comptroller 7