Southtowns Record

Hamburg Central School District - Information Technology (2019M-10)

Government
Hamburg Central School District
Posted by publisher
Jul 3, 2019
Kind
State audit
Topics
Audits and oversight, Parks and recreation

Publisher's summary

District officials did not provide information technology (IT) cybersecurity awareness training for individuals who used District IT assets. In addition, personal Internet use was found on computers assigned to four employees who routinely accessed personal, private and sensitive information (PPSI). Finally, the Board and District officials have not established a disaster recovery plan.

Original document

Text · page 5 of 16

How Does an Acceptable Use Policy Protect IT Assets?
The AUP and corresponding regulations state that computers are issued for
school-related purposes and that personal use should be incidental and not
interfere with employees’ job duties and performance, must not violate any
rules established by the AUP and must not damage hardware, software or
communications systems.

The regulations prohibit the use of Internet games, web chats, unauthorized
software and instant messaging. They define unacceptable use to include illegal
or malicious use, use that disrupts the work of others, use for private business
purposes and downloading music, games and other material.

Incidental personal email use is allowed, but must not interfere with job
performance. Excessive personal use could result in disciplinary action. The
AUP establishes the District’s right to monitor, review and audit each employee’s
computer and Internet use. Therefore, employees should not expect privacy when
using the system. Upon employment, employees are given a copy of the AUP and
are required to sign a computer use agreement.

Some District Computers Were Used for Personal Activities
We found evidence that some employees did not comply with the AUP. We
reviewed the web history on 15 computers3 and found significant personal Internet
use on four computers.4 This included personal shopping and banking, web
searches for non-District related subjects, social media use and personal email
use.

All four employees’ job duties included routinely accessing PPSI. As a result, their
personal Internet use unnecessarily exposed this information to possibly being
compromised.

District officials were unaware of this personal computer use because they did
not routinely monitor employee Internet use for AUP compliance. In addition,
the Director told us he was not concerned with employees accessing personal
email on District computers or its network because he thought the District’s email
filtering system and firewalls would catch any phishing schemes.

However, the email filtering system would only prevent phishing emails from being
sent through the District’s email system. It would not prevent phishing emails from
being sent to employees’ personal email accounts and being opened while using

3 Refer to Appendix C for further information on our sample selection. We were unable to examine Internet
use on one of the 15 computers (the Director’s) because he had cleared his web browsing history to access a
webinar that was held the day that we scanned the computer.

4 The four computers were assigned to the Assistant Superintendent for Administration and Finance, Human
Resources Manager, payroll clerk and Athletic Director.

  Of f ic e of t he New York State Comptroller  3