Text · page 76 of 130
Read the whole document on one page (all 130 pages, each with its own heading)
After the investigative process has been completed, the Erie County Department for the Aging will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). 1. A closure letter summarizing the allegations and stating that there was no Title VI violation and that the case will be closed. (Appendix D) 2. A letter of finding (LOF) summarizing the allegations and the interviews regarding the alleged incident, and explaining whether any disciplinary action, additional training of the staff member, or other action will occur. (Appendix E) If the complainant wishes to appeal against the decision, the complainant must submit the appeal within 21 days after the date of the closure letter or the LOF. Filing complaints with Erie County Department for the Aging enables the agency to properly investigate the complaint. A person may also file a complaint directly with: • New York State Department of Transportation Office of Diversity and Opportunity 50 Wolf Road, 6th Floor Albany, NY 12232 (518) 457-1129 Fax (518) 549-1273 [email protected] • Federal Transit Administration Office of Civil Rights Attention: Title VI Program Coordinator East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC 20590 If information is needed in another language, please contact Erie County Department for the Aging at (716) 858-7542. Si se necesita informacion en otro idioma por favor contacto, (716) 858-7542. 75 | P a g e – E r i e C o u n t y G o i n g P l a c e s P o l i c y a n d P r o c e d u r e