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FOR IMMEDIATE RELEASE December 29, 2025 NYSEG and RG&E Working Overnight to Restore Power Crews continue to work to restore power quickly and safely LANCASTER, N.Y. — December 29, 2025 — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) are responding to outages in Western and Central New York caused by the impacts of Winter Storm Ezra, which continues to deliver hazardous wind gusts and will deliver lake effect snow overnight. Both NYSEG and RG&E service areas are experiencing impacts, with the most significant outages in the Lancaster and Rochester Central divisions. As of Monday evening, NYSEG has approximately 7,000 customers without power and RG&E has approximately 2,600 customers without power. The vast majority of customers in both these divisions who experienced outages today are expected to be restored by midnight, December 30th. This may not include customers who experience an outage at a later time while this snow and wind event is still impacting the area. Freezing rain and wind gusts have caused approximately 52,700 outages today in NYSEG’s Lancaster division, with restoration efforts successfully bringing service back to more than 47,000 customers so far. RG&E’s Rochester Central Division has experienced 25,700 outages, with service restored to more than 23,600 customers so far. Across the Companies’ entire service area, more than 97,000 customers have been affected by this event, with more than 87,000 customers restored. Crews will continue to work around the clock and through tough conditions, including high winds and cold temperatures, to restore power quickly and safely to impacted customers. COMPANY PREPARATIONS Readying Crews In preparation for the event, the company has pre-staged more than 500 line and tree crews across the state to assist with restoration efforts if needed. Company and contractor crews will be onsite and prepared to facilitate an effective and efficient response should outages occur. Equipment Summary The line and tree crews will be prepared to respond to any wind related issues with bucket trucks, auger trucks, dump trucks, and backhoes. How to Stay Up-to-Date Internal Use