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FOR IMMEDIATE RELEASE December 29, 2025 NYSEG and RG&E Responding to Outages Cause by Winter Storm Ezra More than 525 crews staged around state, poised to restore LANCASTER, N.Y. — December 29, 2025 — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) are responding to outages in Western and Central New York caused by impacts of Winter Storm Ezra, which has begun to deliver the forecasted hazardous wind gusts, lake effect snow, and icing to Upstate New York. Both NYSEG and RG&E service areas are experiencing impacts, with the most significant outages in Lancaster and Rochester Central. The Companies are engaged in response with more than 525 line and contract crews staged around the state for restoration efforts. Early freezing rain and wind gusts have caused approximately 14,000 outages in NYSEG’s Lancaster division, which includes portions of Cattaraugus, Chautauqua, and Erie Counties and approximately 7,000 outages in Rochester Central in Monroe County. The Companies have been closely monitoring weather forecasts and have leveraged steps already taken to prepare, including use of staged crews and equipment across the state, mobilized employees for storm response, and secured additional contract line and tree resources. As the storm continues to impact customers, NYSEG and RG&E are ready to respond and restore service as safely and quickly as possible. COMPANY PREPARATIONS Readying Crews In preparation for the event, the company pre-staged more than 525 line and tree crews across the state to assist with restoration efforts if needed. Company and contractor crews are onsite and are prepared to facilitate an effective and efficient response. Equipment Summary The line and tree crews are staged and prepared to respond to any wind-related issues with heavy equipment, including bucket trucks, backhoes, etc. How to Stay Up-to-Date NYSEG and RG&E will continue to provide updates throughout the event on their websites and social media channels (Facebook, Instagram and X). Customers should also sign up for email alerts and download the NYSEG or RG&E mobile app to get the most up-to-date information. Internal Use