Southtowns Record

SUPPORTING DOCUMENTS 6A-6N

Government
Town of Aurora
Board
Town Board
Meeting
Oct 13, 2026
Kind
Agenda packet
Topics
Budget and taxes, Parks and recreation, Public safety, Water, sewer and drainage, Audits and oversight, Moratoriums, Zoning and land use

Original document

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bc
  TOWN OF AURORA
  Aurora Municipal Center
  575 Oakwood Avenue, East Aurora, NY 14052
  www.townofaurorany.dov

  MEMO

To:  Aurora Town Board
From:  Jeanne Viger, Town Clerk
Date:  October 9, 2026
Re:  New Town Clerk Software

Please consider authorizing the Supervisor to sign a three-year contract with GovPilot for new
software that will improve resident services and operational efficiency across Town government.

The platform will allow residents to register and renew dog licenses online and receive email
notifications, significantly reducing paper, postage and staff time spent preparing and mailing
multiple notices. The Dog Control Office(r) will also have direct access to the information needed to
respond quickly and efficiently.

Couples  seeking  marriage  licenses will be able to complete  applications  and  schedule
appointments online, reducing in-office processing time for both residents and staff.

Additional modules will support  Persons with Severe Disabilities parking permits, Solicitor’s Permits,
vital records transactions and  electronic receipting for payments collected by other Town
departments.

After evaluating available options, | selected GovPilot because it meets the Town's operational
needs while offering residents an intuitive, user-friendly online experience at a reasonable cost. This
investment will streamline Town operations, expand access to online services and improve the
overall experience for residents.

GovPilot Three-year contract  Tyler Technologies  Edmunds Govtech BAS
Yearly subscription: $16,000  Yearly subscription: $27,000  Yearly subscription: $6,500
Implementation: $0  Implementation: $59,400  Implementation: $3,500

Thank you,

Jeanne