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9:55 AM - 10:55 AM Concurrent Sessions 2 – Supplemental TIM Training 2-Lane TIM Concurrent Session 2A, Empire Theater Description: TIM is not just for highways. This supplemental training focuses on highlighting the specific concerns and practices for sparsely populated areas, such as towns, villages, and the rolling hillsides of New York. A hands-on practical exercise will let you analyze and test a scenario showcasing how TIM is utilized on narrow roads with farms, different cultures, communities, and the ever-changing topography. Presenter & Biography Info: Rich Flanagan is a public safety leader and educator serving in various leadership positions in law enforcement, the fire service, and emergency management. He retired from the Onondaga County Sheriff's Department after 20 years of service, where he held supervisory positions in patrol, the detective bureau, SWAT, and the police academy. He then served as director of the Central New York Police Academy and Public Safety Training Center for the next 20 years. He also has taught various incident command and incident management courses for five different state agencies, focusing in the last several years on the traffic incident management system, TIMS. He has taught extensively for the past 15 years at the National Emergency Training Center in Emmittsburg, Maryland. He is a member of the NYS Incident Management team that responds statewide and nationally to support major disasters as an operations section Chief and a member of the command and general staff. He is a member of the statewide TIMS steering committee and a member of the NYSOEM instructor training team. Public Safety Telecommunicators Role in Traffic Incident Management Concurrent Session 2B, Martha Eddy Description: What do 911, NITTEC, TOC, and TMC's have to do with TIM? Take a peek behind the curtains and see how these centers operate and what resources they have to offer. This presentation will cover the roles of dispatch centers and traffic operation centers (TOC) with TIM. The presentation will give the audience a better understanding of how these centers operate and what resources they have to offer. Participants will walk away with the tools necessary to get more involved with the centers in their region and learn how to use the resources they provide. Presenter & Biography Info: Bill Lobuzzetta is the Operations Manager of the Niagara International Transportation Technology Coalition (NITTEC), providing leadership and management of the 24/7 Traffic Operations Center (TOC). Bill is responsible for the TOC staff that operates multi-agency Intelligent Transportation Systems (ITS) within Western New York and Southern Ontario, Canada. Bill’s professional career includes over 18 years of management experience in TOC’s. Bill has a Bachelor of Science degree in Business, Management, and Economics from Empire State College. Bill has attended the Operations Academy Senior Management Program, the Traffic Management Center Operations Academy, and is a National Traffic Incident Management Responder Program Trainer. Sean Crotty currently serves as the Emergency Manager for the Town of Hamburg, New York, where he also oversees the Regional Public Safety Communications Office. He is in his ninth year as Chair of the Erie County Emergency Managers Association and most recently served as Co-Chair of the NITTEC Western New York Traffic Incident Management Committee. Crotty brings more than three decades of experience as a public safety responder across multiple disciplines throughout Western New York. His service as a street and flight 17