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Kathleen Moffat _ a -_ From: Katie Hurley <[email protected]> Sent: Wednesday, August 13, 2025 3:32 PM To: Kathleen Moffat Ce: [email protected] Subject: Re:[## 70673 ##] Town of Aurora: Additional Phone Extensions Hi Kathleen, | just sent you over an estimate for the MRC via email - it's based on current pricing for the other Town of Aurora locations, which is $12.50/extension. There is no charge to temporarily disable users. | am assuming you would likely be disabling them from October-April, or something similar. We don't have a time limit on the disabling period, though if you were closing the location permanently we would want to discuss removing the extensions from your account altogether. You would just need to either send us an email or call in to disable/enable these users. We would add the users to your existing invoice. Let me know what follow-up questions you have and how else | can assist. Katie Hurley Vaspian, LLC 266 Oak St. Buffalo NY 14203 Subscribe to Vaspian status updates here. ---- on Wed, 13 Aug 2025 14:54:00 -0400 "Kathleen Moffat"<[email protected]> wrote ---- Ali, Thank you for the response. However, | need more details, preferably in writing, to submit to the Board so they can compare apples to apples with other service options. e |see the cost of the hardware is listed on the online store. What is the monthly cost for the service? e Regarding the “off months”, are there any charges we need to be aware of regarding “turning off” or “turning on “ the service? Is there a time limit to temporarily stopping service? e What is the process to temporarily suspend and/or reactivate service? e Can the new charges be added to our current invoice or will it require new invoicing?