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• Provide support and assist coworkers with special projects and other departmental opportunities on a daily basis. Administrative Assistant - Jan.1991 – June 2001 Fenton, Weber & Jones Pkg, Inc – Amherst, NY • Upon being hired, o Front desk receptionist answering multiple line phones and greeting guests and visitors. o Processed letters/correspondence via dictaphone. o Handled daily mail intake. o Processed sales orders and purchase orders. o Processed shipments for UPS/Fed Ex, etc. o Maintained filing systems and electronic databases to streamline information retrieval. o Provided support to Office Manager as needed. o Maintained confidentiality in handling sensitive information while performing administrative tasks. • As I grew into the position, worked more closely with upper management o Prepared and processed documents, reports and presentations to support organizational objectives. o Processed invoices and provided A/P and A/R support, including daily bank deposits. o Enhanced collaboration and workflow efficiency with good communication skills. o Provided support with special projects or other departmental duties as needed. Office Assistant - Jan. 1989 – Jan. 1991 - Accountant’s Software Development – Tonawanda, NY • Efficiently handled incoming mail, phone calls, and visitor inquires. • Enhanced office efficiency by maintaining schedules, organizing files, and retaining clean workspace/office environment. • Supported staff with well-prepared reports and meeting materials. • Processed weekly timesheets in preparation for client invoicing. • Processed client invoicing and assisted with A/R duties – making daily/weekly bank deposits. • Maintained confidentiality in handling sensitive information while performing administrative tasks. • Other assigned duties and special projects. EDUCATION Bryant & Stratton College – Buffalo, NY Associate of Science - Secretarial Page 50 of 210