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FOR IMMEDIATE RELEASE December 30, 2025 NYSEG and RG&E Continue to Respond to Storm Outages The Companies have restored power to more than 111,000 customers Binghamton, N.Y. — December 30, 2025 — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) continue to address power outages across Western and Central New York following the severe impacts of Winter Storm Ezra. The storm has brought dangerous wind gusts, lake effect snow, and ice accumulations throughout the region. Forecasts indicate strong winds and lake effect snow will persist across these areas through today and into tomorrow. Customers in both NYSEG and RG&E service areas continue to be affected by outages, with the highest concentrations reported in the Lancaster and Rochester Central divisions. As of Tuesday morning, approximately 1,500 NYSEG customers and 1,700 RG&E customers remain without power. Freezing rain and wind gusts led to approximately 53,700 outages in NYSEG’s Lancaster Division. Crews have since restored service to more than 53,000 customers. In RG&E’s Rochester Central Division, approximately 35,000 customers were affected, with service restored to more than 33,000 as restoration efforts continue. The vast majority of customers in both these divisions who experienced outages yesterday are expected to be restored by midnight, December 30 th. This may not include customers who experienced an outage at a later time while this snow and wind event is still impacting the area. Across the Companies’ entire service area, more than 114,000 customers have been affected by this event, with more than 111,000 customers restored. How to Stay Up-to-Date NYSEG and RG&E will continue to provide updates throughout the event on their websites and social media channels (Facebook, Instagram and X). Customers should also sign up for email alerts and download the NYSEG or RG&E mobile app to get the most up-to-date information. Safety Tips The Company offers the following reminders as the storm continues to impact the region to stay safe if power outages occur. • Sign up for Outage Alerts to receive updates automatically by phone, text, or email as the Companies update the status of the restoration process in their area. Customers can sign up for outage alerts by visiting here for NYSEG and here for RG&E. • Keep battery-operated flashlights and radios on hand, along with supplies of drinking water and non-perishable foods. Internal Use