Text · page 17 of 34
Read the whole document on one page (all 34 pages, each with its own heading)
This document was a scan. Its text was produced by character recognition and may contain errors; check the original for exact wording.
Section 8. Contributions and Cash Handling The suggested contribution is eight dollars ($8.00) for each one-way trip. Each passenger shall be given a donation envelope every time they ride. The envelope shall be deposited in a locked box with a slot in the top. The locked box shall be brought into the office at the end of each day, opened, and the contents counted by two (2) persons. Operators shall handle contributions in a manner that ensures confidentiality and does not pressure passengers to donate. Section 9. Vehicle Maintenance The operator shall keep the Capital Equipment in a safe and clean condition and in good working order, garaged or stored in a secure manner. The vehicle shall be maintained according to the manufacturer’s service manual and generally accepted bus industry practices. The vehicle shall be regularly inspected by trained maintenance personnel, and any problems shall be corrected in a reasonable time. Fluid levels shall be checked weekly by the Highway Department, and a maintenance log shall be kept in the van. The interiors of the vehicle should be welcoming to clients, including appropriate temperature, cleanliness, and radio volume/content. 9.1 Breakdowns during Work Hours. The operator shall move the vehicle from the lane of traffic to a safe location (if possible), set four-way flashers, report to dispatch and the Senior Center Director/Leader, and call 911 if required. Dispatch will coordinate remaining trips and, if a passenger is in the van, send assistance to complete the trip. 9.2 Breakdowns after Hours. The operator shall contact the designated towing service. 9.3 Reporting Mechanical Issues. If the van is experiencing problems, the operator shall notify the Senior Center Director / Leader and the Highway Superintendent that maintenance is needed. Any defects discovered during inspection shall be reported to dispatchers immediately. Neither the supervisor nor the vehicle can be blamed for mechanical difficulties overlooked during inspection. 9.4 Wheelchair Equipment Maintenance. The wheelchair lift or ramp, Q-straint securement devices, and related equipment shall be inspected weekly by the operator and monthly by trained maintenance personnel. Any malfunction of the wheelchair equipment shall be reported immediately, and the van shall not transport wheelchair-bound passengers until the equipment is repaired and confirmed operational. Section 10. Emergency Procedures The operator must use good judgment and discretion since the seriousness of an accident or emergency, including possible injuries, location, time of day, and weather conditions, may vary. It is imperative that the operator remain calm and in control. 10.1 Accidents. Generally, all accidents will require some or all of the following: (a) Safely secure the vehicle. (b) Decide if the vehicle needs to be evacuated. If not, keep passengers on the vehicle. (c) If yes, direct passengers to evacuate and move 100 feet from the vehicle and stay together. (d) Call dispatch and advise of the situation and location. 9801261v6