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Customer at any time but no more frequently than once per year (unless a prior review identifies a non-compliance). If a certification is not sufficient assurance of compliance, GovPilot or its agent may, at GovPilot’s expense, during Customer’s regular business hours and upon ten (10) days prior written notice to Customer, verify Customer’s compliance with the scope of the rights granted herein. The verification will be conducted in a manner not intended to unreasonably disrupt Customer’s business and will be restricted in scope, manner and duration to that reasonably necessary to achieve its purpose. The verification may be conducted on Customer’s premises, if applicable. Customer will be liable for promptly remedying discrepancies revealed during such verification, including payment to GovPilot for any underpayments. GovPilot may verify the number of Users utilizing the GovPilot Software or computers connected to the Services, as per the licenses set forth in the Order, and if such number exceeds the number of Users or computers licensed in the applicable Order, GovPilot may adjust the Fees billed to Customerto reflect such additional Users. In the event a review identifies a non-compliance, Customer will reimburse GovPilot for the reasonable costs of the audit, including third-party auditor fees. 3. OBLIGATIONS OF THE PARTIES 3.1. General. Each Party will, at its own expense: (a) remain compliant with all laws and government regulations applicable to this Agreement, and (b) reasonably cooperate with the other Party in “ connection with such Party’s performance hereunder. 3.2. Authorized Systems. Customer agrees and understands that Customer is solely responsible for Customer Authorized Systems. Authorized Systems, which are to be provided and managed by Customer, include, without limitation, servers and virtual servers, operating systems and their maintenance, physical and cybersecurity measures, network components (including switches, routers, and cabling), hardware for data storage, disaster recovery procedures, and related infrastructure. Customer is responsible for any activities using credentials issued by GovPilot. Therefore, Customer is responsible for protecting any credentials GovPilot provides to Customer to access and configure the GovPilot Software. Customer is responsible for verifying the compatibility of any third-party hardware and/or software with the GovPilot Software, as set forth in the applicable Documentation. 3.3. GovPilot Access. Customer will provide GovPilot with reasonable access to Authorized Systems for the provision of Services, subject to Customer’s reasonable written policies provided in advance to GovPilot. Customer will, at Customer’s expense: (a) if necessary, allow GovPilot reasonable remote access to Customer’s Systems for the purpose of resolving reported problems or to verify Customer’s compliance with the terms of this Agreement; (b) provide its own equipment and communication means and pay for its own costs and expenses associated with connecting to the internet; and (c) provide Customer-specific information necessary for providing the GovPilot Software and/or Services upon GovPilot’s request. 3.4. Customer Assistance. Customer agrees to promptly cooperate and assist GovPilot as reasonably required during the delivery of Services related to GovPilot products and services. Delays caused by Customer shall be the responsibility of Customer and GovPilot shall have no liability for such delays. Customer shall make available in a timely manner at no charge to GovPilot all technical data, computer facilities, programs, files, documentation, test data, sample output, or other information and resources of Customer required by GovPilot for the performance of the Professional Services. Customer shall be responsible for, and assumes the risk of, any problems resulting from, the content, accuracy, completeness and consistency of all such data, materials and information supplied by Customer. Customer shall provide, at no charge to GovPilot, office space, services and equipment (such as copiers, fax machines and modems) as GovPilot reasonably requires to perform any Professional Services. 3.5. Security. During the Subscription Term, GovPilot shall maintain a formal security program materially in accordance with industry standards and that is designed to: (i) ensure the security and integrity of Customer Data; (ii) protect against threats or hazards to the security or integrity of Customer Data; and (iii) prevent unauthorized access to Customer Data (the “GovPilot's Security Policy”). In no event during the Subscription Term shall GovPilot materially diminish the protections provided by the controls set forth in the GovPilot’s Security Policy. GovPilot Master Services Agreement — version 1.2 — Page 5