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To the fullest extent permitted by law, Tech Savvy’s total liability arising out of or related to this proposal, the services provided, or the systems installed—whether in contract, tort, negligence, or otherwise—shall be limited to the total amount paid by the Client for the specific services giving rise to the claim. In no event shall Tech Savvy be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of use, loss of data, loss of business, loss of revenue, or downtime, even if Tech Savvy has been advised of the possibility of such damages. Tech Savvy shall not be responsible for failures, damages, or performance issues resulting from third-party products, services, infrastructure, or conditions outside of Tech Savvy’s control, including but not limited to manufacturer defects, client-supplied equipment, electrical systems, network services, internet connectivity, environmental conditions, or acts of third parties. The Client acknowledges that technology systems may experience interruptions, updates, compatibility changes, or failures due to factors beyond Tech Savvy’s reasonable control, and that no system can be guaranteed to operate without interruption or error. Force Majeure Tech Savvy shall not be liable for delays or failure to perform resulting from events beyond its reasonable control, including but not limited to acts of God, severe weather, fire, flood, labor disputes, supply chain disruptions, governmental actions, pandemics, utility outages, transportation delays, or failures of third-party services or infrastructure. In the event of a Force Majeure occurrence, performance timelines shall be extended for the duration of the event and any resulting impact. Governing Law & Venue This proposal and any services performed hereunder shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Venue for any legal action arising out of or related to this proposal or the services provided shall be located in Erie County, New York. Indemnification The Client agrees to indemnify, defend, and hold harmless Tech Savvy, its owners, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to: Client-provided equipment, materials, or infrastructure Client misuse, modification, or operation of installed systems Third-party services, vendors, or contractors engaged by the Client Client failure to comply with applicable laws, codes, or regulations This indemnification obligation shall survive completion or termination of the project. Terms By approving this proposal through the FreshBooks platform, the Client acknowledges and agrees to all pricing, terms, conditions, and provisions contained herein, including but not limited to the sections covering scope of work, programming and licensing, deposits and invoicing, pre-requisites and site requirements, location and timeframe, change orders, warranty and support, limitation of liability, force majeure, governing law and venue, and indemnification. Acceptance of this proposal may be completed electronically through the FreshBooks platform. In the absence of electronic acceptance, payment of any invoice or deposit issued in connection with this proposal shall constitute full acceptance of all terms and conditions contained herein. Page 65 of 280