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II. Engagement Solutions - Peak Performance Benefits
Personal and Professional Coaching: One-on-one telephonic coaching from Certified Coaches
combined with structured, online trainings. Coaching is delivered by Masters or Ph.D. level
Coaches in scheduled telephonic coaching sessions to review key concepts of the trainings and
implementation of skills. Coaches use a solution-focused approach to improve current and future
performance.
Wellness Coaching: Coaching assistance from an integrated team of Certified Wellness Coaches
and Behavioral Health Clinicians for the mental and emotional challenges each employee must
overcome to improve their physical health.
Self-help Benefits: Extensive Self-Help Resources (website) – Tools, Assessments, Financial
Calculators, Video Library, Tutorials, Learning Centers, Webinars, Specialized Resource Centers,
and Articles for thousands of topics.
Online Training and Personal Development: Includes comprehensive online personal and
professional development trainings to help employees balance their work and personal life.
III. EAP Administration - Orientation and Engagement
Automated Digital Communication (ADC): Proprietary Automated Digital Communication (ADC)
system allows ESI EAP to engage in periodic email communications with Members. Utilization is the
key to maximizing the effectiveness of your EAP by helping employees to resolve issues and
distractions that hinder productivity.
Talkspace Go App: A mobile app with 400+ self-guided, interactive programs, live weekly therapist-
led anonymous classes, on demand sessions, meditation exercises, and more.
EAP Mobile Site: Members have the convenience and privacy of 24/7 access to all EAP benefits and
services at their fingertips wherever they go via the EAP smartphone app which will provide mobile
access to our website.
EAP Ongoing Communication & Engagement: ESI provides a wide variety of high-quality video,
hardcopy, and electronic materials to promote continued awareness and maximize engagement of
the program. The continued awareness campaign includes Brochures, Wallet Cards, Posters,
Monthly Newsletters, Topical Flyers, Video Presentations, and New Benefit Announcements.
EAP Member/Employee & Supervisor Orientation: ESI provides comprehensive employee and
supervisor orientations via group web conference meetings and online orientation videos.
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